Headquartered in Atlanta, Georgia, BlueLinx, is a leading distributor of building products in North America. BlueLinx offers thousands of products from suppliers all over the world to service over 10,000 customers nationwide, including dealers, industrial manufacturers, manufactured housing producers and home improvement retailers. The Company operates its distribution business through a vast network of distribution centers located throughout the U.S. BlueLinx is traded on the New York Stock Exchange under the symbol BXC.
Position Purpose Summary:
Oversees, coordinates and performs operational and administrative activities of a customer service/ sales support team and ensures service levels are met or exceeded. Duties may include: reporting, systems training and sales support. Responsible for completing miscellaneous projects as required. Monitors and measures service metrics and utilizes results to develop standards, improvements, or changes to processes. Makes recommendations for changes to products or services based on customer feedback and requests. Works closely with facility personnel, sales, customers, vendors and other support personnel.